Articles & announcements

How to Read Your NCUA Financial Performance Report (FPR): Every Key Ratio, What's Good, and the Red Flags

Four pages of ratios land on your desk every quarter. Here is how to read every one that matters, and what your numbers look like next to peers your size.

How the CUNinjas CAMELS-Style Risk Screen Works (and What Each Ratio Tells You)

Your examiner walks in with a scorecard already half-filled. Here's how to read the same numbers first, and how to see where you stand against credit unions your size.

The business value of personal connection

We now have fewer credit unions than at any time since 1939 — yet more members than ever. A reflection on why personal connection and mission, not bank-style growth, are a credit …

It starts at home

The best way to spread the word about credit unions starts with your own staff. Why treating every new hire — even entry-level tellers — like a future CEO reduces turnover and …

Dropping the words “Credit Union”

A rebuttal to the idea that credit unions should drop 'credit union' from their names to attract consumers. If the words aren't over the door, staff are even less likely to explain …